Last updated: November 2024
Look, we're architects, not data miners. We only collect what we need to work with you on creating amazing spaces. Here's the straight talk about how we handle your info.
When you reach out to us or work with us, we'll collect some basic stuff - your name, email, phone number, and whatever project details you share. If you're hiring us for a project, we'll also need your address (obviously, we gotta know where we're building), property information, and any preferences you've got for your space.
We might also keep records of our conversations, meeting notes, and design preferences you share. It's all about making sure we don't forget that you hate beige or that you're dreaming of floor-to-ceiling windows facing north.
Pretty straightforward here - we use your info to actually do our job. That means designing your space, keeping you updated on the project, sending you invoices (sorry, bills gotta get paid), and making sure we're meeting all the legal requirements for construction and permits.
Occasionally, we might send you updates about our studio or sustainability tips that we think you'd find useful. Don't worry though - we're not gonna spam you with daily emails. We've got buildings to design.
We don't sell your information. Period. That's not our business model, and honestly, it's kinda sleazy.
We will share your info with contractors, engineers, and other professionals when it's necessary for your project - can't build a house without telling the contractor where it goes, right? We also might need to share stuff with regulatory bodies for permits and approvals. That's just part of the construction game in Canada.
If you give us permission, we might feature your project in our portfolio (with photos and general location). But we'll always ask first, and you can totally say no without any hard feelings.
Yeah, our website uses cookies - just the basic ones to make the site work properly and see how people use it. Nothing creepy. You can disable them in your browser if you want.
Under Canadian privacy laws (PIPEDA, to be specific), you've got rights. You can ask us what info we have about you, request corrections if something's wrong, or ask us to delete your data if we're not actively working together.
Wanna opt out of marketing emails? Just click unsubscribe or shoot us an email. No hoops to jump through.
If you've got concerns about how we're handling your information, you can file a complaint with the Office of the Privacy Commissioner of Canada. We'd prefer you talk to us first though - we're pretty reasonable folks.
We take security seriously. Your data's stored on secure servers, we use encryption where it makes sense, and we limit who on our team can access sensitive information. Only people who need it for your project can see it.
That said, nothing's 100% secure online. We do our best, but we can't guarantee absolute security. That's just being honest with you.
We'll keep your project files and information for at least 7 years after project completion - that's partly a legal requirement in our industry. After that, if there's no reason to keep it, we'll delete or anonymize it.
If you just inquired about services but didn't move forward, we'll keep that basic contact info for about 3 years, then clear it out.
We use some third-party tools to run our business - things like email services, cloud storage, and project management software. These companies have their own privacy policies, and we make sure they meet Canadian privacy standards before we use them.
Our website might have links to other sites (like manufacturers or suppliers). Once you click away from our site, their privacy policies apply, not ours.
We might update this policy from time to time - usually when laws change or we adjust how we do business. If we make any major changes, we'll let you know via email or a notice on our website.
The "last updated" date at the top tells you when we last made changes. Feel free to check back occasionally if you're curious.
We're pretty approachable. If you've got questions about this privacy policy or how we handle your information, just reach out. We'll explain things in plain English, not legal jargon.
Email us: info@gildarvalquinth.info
Call us: (604) 555-0147
Visit us: 1247 Granville Street, Suite 502, Vancouver, BC V6Z 1M5
We're based in Canada and primarily serve Canadian clients, but if you're reaching out from elsewhere, your data will be processed here under Canadian law. Different countries have different privacy rules, so heads up on that. If you're in the EU, you've got additional rights under GDPR that we'll respect.